Customer Service

Payment Information

On this website we currently accept VISA and MasterCard credit cards.
Payment will be made in local currency as indicated in your shopping cart.

Credit Cards

If you are paying by credit card, you must provide your card details when placing the order. The value of your purchase(s) will be debited from the applicable card once your order is ready to be shipped.

Our credit card transactions are processed by Ingenico, previously Ogone – an international service provider guaranteeing secure online payments. Sorel does neither access nor store your credit card details.


We are using a Symantec validated SSL technology to ensure that your personal data, credit card details and login credentials are safe with us. The green bar in the URL guarantees that all sensitive information on this page is encrypted and cannot be read by third parties.

Some credit and debit card transactions may go through the Verified by Visa or Mastercard SecureCode protocoles. These are 3-D Secure protocoles that add an authentication step for online payments and acts as additional security layers for online transactions.

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